Responsible gambling

At Casino Nanaimo, we prioritize the well-being and responsible gaming habits of our players. We understand that problem gambling can have serious consequences on individuals and their loved ones.

To promote safe play, we offer a range of tools to help you manage your betting activities:

• Deposit limits: Set daily, weekly, or monthly deposit caps to control your spending.
• Time-outs: Temporarily suspend your account for up to six months to prevent over-gambling.
• Self-exclusion: Permanently block access to our platforms and exclude yourself from marketing materials.

To identify potential issues early on:

• Reality checks: Regularly remind you of the time elapsed since the last bet or playing session.
• Session timers: Automatically log out after a set period, helping you maintain balance between gaming and other responsibilities.

Accessing resources for support is just as crucial. We've partnered with organizations like GameSense (B.C.), ConnexOntario, and Gambling Therapy to provide comprehensive guidance:

• Click on the direct links in your account or visit our website to access these services.
• Their expert advice will help you navigate challenges related to gaming responsibly.

As a dedicated casino operator, we prioritize transparency. That's why we transparently disclose information about our bonuses, wagering requirements, and other essential terms.

Here are key facts regarding our Responsible Gaming Policy:

• We adhere strictly to regulatory standards set by the British Columbia Gaming Control Branch.
• All of our games undergo rigorous testing for fairness and randomness by independent auditors eCOGRA and iTech Labs.
• Our 24/7 support team is always here to address any questions or concerns.

At Casino Nanaimo, we're committed to a gaming environment where fun and safety go hand-in-hand. Should you need assistance or have queries about our Responsible Gaming practices, feel free to reach out.